We accept bank transfers for POSB/DBS/OCBC/UOB and credit card payments via Paypal.
POSB Savings Account: 037-56930-5
UOB Savings Account: 201-159-542-3
OCBC Current Account : 629-216599001
Paypal Account: sales@shannbee.com.sg
Upon receiving your invoice, kindly transfer the amount of your purchase into any of the above bank accounts and email us at sales@shannbee.com.sg with the following details:
ATM Transfer:
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ATM Branch the transfer was executed
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Bank Account Type & Number
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Transaction reference no.
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Date & Time of transfer
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Order Number / Item Number
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Amount Transferred
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Name & Delivery Address
Internet Banking:
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iBanking Nickname
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Bank Account Type & Number
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Transaction reference no.
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Date & Time of transfer
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Order Number / Item Number
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Amount Transferred
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Name & Delivery Address
Paypal:
- Transaction ID
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Account paid to
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Date & Time of payment
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Order Number / Item Number
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Amount paid
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Name & Delivery Address
Your orders will only be confirmed after we have received the authenticated payment hence all items will be offered on a first-come-first serve basis.
We do apologize in advance if the items you want to order are no longer available and payment will be refunded accordingly.
The management reserves the right to request for extra verification of payment e.g. a picture of the bank transfer slip or print screen/emails confirmation for online payments.
It is imperative that you keep all transaction records/slips until you have received your purchases.
All cases of suspected payment fraud or criminal activity will be handed over to the authorities and will be dealt with to the fullest extent of the law.
To ensure safe delivery & tracking of all purchased items, Shan & Bee encourage registered postage mailing service at a flat rate of $3 per order and we will bear the balance postage!
For buyers who opted for normal postage $1.50 per order at your own risk, be warned that Shan & Bee will not bear any responsibilities nor refund if the item fail to reach you.
All paid orders that have been authenticated will be sent out the next working day and tracking number will be advice via email.
Here at Shan & Bee, we pride ourselves with sending out items that have passed our quality checks thus we do not accept any refund nor exchange for any items sold.
However if you feel that your order is faulty, please email us immediately after item is received and we will judge based on case to case scenarios.
Please email us at sales@shannbee.com.sg with
- Your Order number
- Product Code
- Details of faults
- Picture of faults
By purchasing an item from us, you are deemed to have been agreeable to all the Terms & Conditions stated above.
Items not paid for within 48 hours, unless otherwise agreed upon, will be put up for sale thereafter without further notification.
The management reserves the right to reject a customer/transaction at our discretion and amend the Terms & Conditions at any given time without prior notice.
Thank you for shopping with us!
